If you do not have a positive experience for any reason, we will do our best to ensure that you are 100% satisfied with the purchase. Buying items online can be a daunting task, so we want you to realize that there is absolutely zero risk when buying items and trying it out. If you don't like it, there is no feeling of sadness, we will do it right. We have 24/7/365 ticketing and email support. If you need help, please contact us.